Jess Cervellon
Founder of Open Late Collective

Jess Cervellon is an expert in brand experience and creator marketing. She currently hosts a podcast called the Juice where she interviews founders, marketers, and customer experience leaders about the brand experience.

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From fans to foes: How customer service can make or break creator brands
For this growing market, considering every consumer touch point is key
By
Jess Cervellon
&
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